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Quality Check List

SECTION A – Verify pre-delivery vehicle records

Make sure the car you ordered is the car you’re getting!

  1.  Check for the correct full name and address on your paperwork
  2.  Confirm the vehicle’s VIN matches your paperwork
  3.  Check the vehicle’s “About” screen for any information that does not match the vehicle (found by tapping the car icon in the bottom-left, then tapping Software)
  4.  Verify that the vehicle’s Monroney record matches your configuration
  5.  Verify that the vehicle’s body color, interior, and wheels match what you configured

SECTION B – Exterior inspection

Panel gaps

Do a lap of the car, check for any obvious body panel misalignment, or large gaps

  1.  Front of frunk properly aligns with where it meets the bumper
  2.  Trunk arms properly align with where they meet the left and right quarter panels
  3.  Headlights and rear lights are flush with the body
  4.  Charging port is flush with the body

Paint condition walkaround

Looking for scrapes, damage, overspray, underspray, dents and dings. Include all trim and door handles as part of this review

WITH ALL DOORS CLOSED

  1.  Inspect vehicle underside plastic trim (front and rear) for signs of scraping, or damage
  2.  Front bumper
  3.  Right front quarter panel
  4.  Right front wheel
  5.  Right passenger door
  6.  Right rear door
  7.  Right rear wheel
  8.  Right rear quarter panel
  9.  Trunk
  10.  Rear bumper
  11.  Left rear quarter panel
  12.  Left rear wheel
  13.  Left rear door
  14.  Driver’s door
  15.  Left front wheel
  16.  Left front quarter panel
  17.  Frunk

OPEN ALL DOORS, INCLUDING FRUNK, TRUNK

  1.  Test power liftgate operation on trunk
  2.  Test all doors (including frunk and trunk) to ensure they open and close without unreasonable effort or sound
  3.  Ensure door windows auto-close completely when doors are closed
  4.  Check the frunk/trunk lighting
  5.  Check paint in areas such as door hinges, the bottom of the frunk/trunk, etc. that are not visible when doors are closed

Glass and seal condition

  1.  Inspect all glass (including side mirrors) for signs of distortion, scratches, or cracks
  2.  Inspect the weather seals around door gaps and windows
  3.  Verify that the water guards that line the trunk (below the rear windshield) are free and clear
  4.  Check for proper windshield and windshield trim installation
  5.  Inspect all edges of the roof glass panel and rear window

SECTION C – Interior inspection

  1.  Inspect interior seat upholstery, door surfaces, dash, headliner and carpets (including passenger compartment, frunk, and trunk)

SIT IN DRIVER’S SEAT

  1.  Check for any error messages on the display screen
  2.  Check all four windows to ensure they roll up and down properly
  3.  Test the windshield wipers
  4.  Test the rearview camera
  5.  Check side mirrors for proper operation of folding and position adjustment
  6.  Test the steering wheel position controls to ensure proper operation
  7.  Press the center of the steering wheel to make sure the vehicle’s horn works
  8.  Check the rearview mirror for any warping or distortion
  9.  Check sunvisor operation, mirror condition and lighting operation
  10.  Front overhead driver and passenger lights
  11.  Check center console cover slide operation and middle/rear compartment lights
  12.  Check glovebox opening and closing functions (and lighting)
  13.  Check seat all position controls
  14.  Check driver and passenger footwell lighting
  15.  Check steering wheel control lights (they may need to be enabled in Driver settings)
  16.  Test connectivity of wireless phone charger

Infotainment inspection

  1.  Test the sound system to ensure all speakers are working (move fade/balance to all four points to verify)
  2.  Tap the “Toybox” icon at the bottom right of the screen and launch the Sketchpad app. Leave the Sketchpad up for a minute to make sure there are no phantom touches happening on the display, or dead pixels

GET OUT OF THE DRIVER’S SEAT

  1.  Gently test the driver and passenger door emergency releases
  2.  Check driver and passenger door puddle lights
  3.  Check all door latch button lights
  4.  Check all door window button lights
  5.  Check front, rear and middle seatbelts for proper operation
  6.  Check rear left and right clothing hook operation in the rear passenger area
  7.  Check the rear seats for proper fold-down operation
  8.  Check rear left and right overhead lights
  9.  Test connectivity in all USB ports (1 USB-A/1 USB-C in the front, 2 USB-C in the rear)

SECTION D – Lighting inspection

  1.  Front headlights (low and high-beam) operation and alignment. Ensure there is no condensation inside the light’s housing
  2.  Front park lights
  3.  Front fog lights

TURN ON HAZARD LIGHTS

  1.  Front turn signal lights
  2.  Left and right turn signal lights
  3.  Rear turn signal lights
  4.  Rear running lights
  5.  Rear brake lights. Ensure there is no condensation inside the light’s housing

SECTION E – Charging ability

  1.  Check the charge port door for proper operation
  2.  Check charge port indicator light
  3.  Ensure the vehicle will accept a charge
  4.  Check the mobile charging kit (J1772, NEMA 5-15, mobile connector with cable)

SECTION F – Inspect pairing connectivity

  1.  Test both key cards to ensure they work with your vehicle. Keep one key card on your person in case the phone app does not operate properly
  2.  Pair your smartphone to your vehicle over Bluetooth

SECTION G – Optional equipment

  1.  Check for front license plate bracket (if applicable in your region)
  2.  Check for the towing eye under the frunk mat
  3.  Maryland state deliveries should include Tesla’s official inflation kit (usually stowed in trunk)
  4.  Verify that any additional floor mats are included (if ordered)